Repair FAQ’s
Here you will find a list of frequently asked questions in relation to our repair service, should you not find an answer here please get in touch using the contact details on the bottom of this page.
Why should you choose Computer Dezire ?
Here are reasons which set Computer Dezire apart:
- We come to your home or business at a time that suits you. (Most issues are fixed within an hour) and walk in repair
- We provide same day service.
- We make sure you are 100% happy before we or you leave.
- You’ll understand what to do and be provided with easy to follow instructions for common issues.
- We provide repair or services in PCs, Macs, Laptops and wireless issues.
- We do everything on the spot, explaining the problems and recommended solutions
- We are serving Hawkes bay for more than 10 years
- A 30-Day Money Back Guarantee is provided on all our services.
Do you service Home and Residential customers?
Yes, we provide computer solutions for home and home office customers.
Do you service Business customers?
Yes, we provide I.T. support and technical solutions for small and medium sized businesses. We can help you with backup systems, new office installations, wireless networking, and general computer maintenance and more.
What kind of services does Computer Dezire offer?
- Computer repairs
- Virus & Spyware removal
- New computer setup
- SSD or HDD Replacement
- Keyboard and mouse repair of laptops
- screen repairs, power issue resolve
- Wireless (Wi-FI) network setup
- Broadband Internet & Email Setup (PC, Mac, iPad)
- Solve common Windows problems
- New iPad/iPhone/iMac Setup
- Computer maintenance
- Home Network setup
- Computer & internet security setup
- Remote IT Support
- Mobile Phone repairs
- Tablets/ iPad Repais
- Macbook or iMac Repair
- And more…
How much does it cost?
Do you work on both PCs (Windows) and iMacs (Apple)?
yes, we do provide repair for Apple and windows devices including laptop, Macbook, Desktops and iMac.
Where are you located?
404 Heretaunga street west,
Hastings, 4122
Do I have to book an appointment to come at the shop?
No, walk-in Customers does not need appointment.
Do I have to book an appointment for onsite repair?
yes, we book appointment for onsite visits. we try our best to provide same day visit or within 24 hours.
Do you Charge for Troubleshootng?
No, Its Free
Do you give Estimation over the phone?
Yes, But not recommended, Most of our customers confused to express the real problem, please do visit our store, we give free quotation
